![]() ![]() Please do not quote directly any correspondence from Support, as that may apply only to your particular circumstances and may lead others down the wrong track. Response time aims to be within 2 working days (US (East Coast) Business hours, generally), but in the current circumstances please allow some more time.Īnd, to help others who run into a similar problem, please let us know what you did to resolve the problem. There is a link at the top of the Search FAQs page to the Technical Support form, for some one to one investigation and help. ![]() Meanwhile, the best thing to do is contact Support, via here. But please remember that the same symptoms do not necessarily mean the same problem. ![]() The Hammond version is 1.3.3 so all should be fine version wise.Īs this is primarily a user to user forum, someone-else may chip in. Looks like I have lost 3 months worth of work on about 30+ songs. I tried taking out the plugins, and eventually I have it running with an older version of my file, however it says the Hammond organ has failed validation (yet the plugin still seems to work. When I enabled the Hammond Organ and 2 other synth plugins, the file would crash. I downloaded the latest version from Apple MAc Store. I did a complete Erase, and reload of the system, and started with the basics. I downloaded 3.4.4 which worked, however it would say it couldn't find DeEsser 2, and it was taking longer than expected to load, and would sometimes hang. I posted it on the Mainstage Forum, but no luck. I decided I would buy a Macbook Pro M1, and thought this would last for years, however, every time I load my file (and the last few saves, it gives an error - MainStage 3(13583,0x10499bd40) malloc: *** error for object 0x130b94310: pointer being freed was not allocated I was running Mainstage 3.5.0 on an R7 Ryzentosh without any issues, and I had it running on a Macbook Air, though it was starting to struggle with the 5GB file. ![]()
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